We're here to help! If you have questions, need assistance, or want to provide feedback about Bite, please don't hesitate to reach out.
Email: support@hsiaolabs.com
Website: bite.hsiaolabs.com
We typically respond within 24-48 hours during business days.
Bite uses advanced AI (powered by OpenAI's GPT) to analyze your meal descriptions, photos, or voice inputs. The AI estimates nutritional values based on standard food databases and portion sizes. While we strive for accuracy, estimates may vary. You can always edit meals manually for precision.
Free: 5 meals/day, 3 AI calls/day (voice/photo), 100 total meals, unlimited text logging
Premium ($4.99/month in future but free access to everyone now!): 30 meals/day, unlimited AI calls, unlimited total meals, advanced analytics
Simply type what you ate (e.g., "grilled chicken and rice"), snap a photo of your meal, or use voice input to describe it. Bite's AI will automatically parse the nutritional information in seconds.
Yes! You can edit any meal by tapping on it in the Dashboard or History tab. You can adjust food items, quantities, calories, and macros. You can also use conversational editing like "actually only one egg" during the logging process.
To delete your account and all associated data, please contact us at support@hsiaolabs.com with your account email. We'll process your request within 48 hours.
Yes! We use industry-standard encryption and secure data storage through Supabase (AWS). Food photos and voice recordings are sent to OpenAI for analysis but are NOT stored permanently. Only the parsed nutritional data is saved. See our Privacy Policy for details.
Currently, Bite is available on iOS (iPhone). Android support is planned for the future.
Premium subscriptions are managed through the App Store. To cancel:
Yes! Contact us at support@hsiaolabs.com to request a full export of your meal logs and nutrition data in CSV or JSON format.
We love hearing from our users! If you have ideas for new features, improvements, or just want to share your experience with Bite, please email us. Your feedback helps us build a better product.
If you encounter a bug or technical issue, please email us with:
We prioritize bug fixes and will work quickly to resolve any issues.